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    Customer Service

    We are a proud retailer of Radio Flyer Wagons & Toys, operating out of a small town in Pennsylvania. Our owner remembers having the red steel Radio Flyer wagon as a boy, and would now like to help others continue that american tradition with Radio Flyer's current line of red wagons and other toys.

    Our goal is to get your order to you on-time, every time. Please allow 7-18 days for ground delivery.

    All Inquiries - Email: [email protected]

    Email Us To:

    • Check the status of your order.
    • Check if something's in-stock.
    • Ask questions about Radio Flyer products.
    • Ask any general questions.

    We will make every effort to answer your email the same or next day.

    Bulk Ordering - Email: [email protected]

    Email Us To:

    • Arrange bulk orders. (orders over 5 of the same item)
    • Check the status of your order.

    • Replacement Parts & Warranty Issues - Visit (Radio Flyer Inc.)

      Call Radio Flyer Directly To:

      • Order replacement parts for your Radio Flyer wagons and toys.
      • Speak to customer service at Radio Flyer about warranty issues.

      • Return Policy

        Please read our return policy carefully before contacting us with a return request.

        Do not simply return the package to its return address. This can result in the package being returned to you, at your expense.

        • Returns are accepted only within 30 days of the original shipping date.
        • Return shipping costs must be paid by you, the customer.
        • All returns are subject to a 15% restocking fee.
        • Refused shipments will be credited, less the original and return shipping cost and a 15% restocking fee.

        • How to Make a Return:

          • You must email us at: sales at to request an RMA# (Returned Materials Authorization #).
          • If you meet the return policy requirements (see above), we will issue you an RMA#, the return address, and instructions.
          • If you do not meet the return policy requirements, unfortunately there's nothing we can do.

          How to Make an Exchange:

          • Make a return (see above) if you meet the return policy requirements (see high above).
          • Make a new order on our website.

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